Month: February 2020

The earliest fans of the internet wondered if it could be a democratizing technology, giving all people access to information, regardless of their income, social status, or level of freedom under their governments. Today another computer technology — artificial intelligence — raises similar questions, depending on whether it will bring benefits for all, or worsen the inequality already in place.A new report, jointly released by Google, INSEAD business school, and Adecco recruiters, tackles those questions by ranking nations and cities based on how well they attract people to their workforce by investing in technology like AI. Asian nations shot up the Global Talent Competitiveness Index in 2020 compared to 2019, particularly developing nations. That has led observers to a two-pronged conclusion marked by cautious optimism: on the one hand, poorer nations can use this technology to get ahead; on the other hand, if people become complacent, the technological advantage could stay in rich nations.“As talent becomes increasingly fluid and mobile, some early AI adopters could leverage this to become more talent competitive,” Bruno Lanvin, executive director of global indices at INSEAD, said, “however there are also signs that the ubiquity of AI is amplifying current imbalances and inequalities.”Most large nations in Asia improved their rankings this year, including China, Malaysia, the Philippines, and Indonesia. The index assigns nations a score for each of dozens of indicators, such as how much technical education and training they provide, the amount of technology transfer they enable, and the level of social mobility.The reason observers have drawn mixed conclusions from the index is that there is opportunity for developing nations to improve, but it is limited. For instance Malaysia got higher marks this year because it does a good job of matching workforce needs with talent. However the report authors say it “would benefit from higher tolerance and greater opportunities for minorities and immigrants.”Residents walk down a street in Kyoto, Japan, a nation whose investment in artificial intelligence helped it climb three spots in the Global Talent Competitiveness Index. (VOA News)What the authors call most “worrying,” though, is the risk of a widening gap between rich and poor in terms of which nations are best preparing to use artificial intelligence. Rich city-state Singapore is the only Asian nation to break the top 10 of the index released last month. In the part of the study focused on cities, high-income Tokyo and Hong Kong are the best performing in the region.Developing nations are able to make some progress because, at a lower level, technology is accessible and cheap. India and the Philippines, for instance, have become global call centers and IT outsourcing hubs, and it is relatively easy for their citizens to pick up basic coding skills regardless of their income.However when technology needs move beyond just coding skills, more investment and resources help. Artificial intelligence, in particular, relies on massive amounts of data to be input and computer power to crunch the data. Nations and companies that amass that data, and the highly-paid professionals who can understand it, have such an advantage that it might become too hard for others to catch up in the future.“AI also will affect people’s jobs and change the nature of work,”Kent Walker, senior vice president of Google, said. “We need to anticipate these changes and take steps to prepare for them.”Google has exactly such an AI advantage. It has been able to collect many photos to input into and improve its image recognition algorithms, for instance, at a level that would be hard for other companies to match.The authors released the global talent index in hopes of highlighting the digital divide, as well as providing recommendations on how to solve it. They say to prevent people from being left behind, developing nations can focus on vocational training and lifelong learning, and not just for lower-skilled tech jobs like coding. People can learn to do work that is complemented — not replaced — by robots; machines may be able to move a syringe into position, but patients will still want human nurses to oversee the injection, for instance.“The human role in the world of work is being augmented by technology rather than substituted by it,” Alain Dehaze, CEO of the Adecco Group, said.At a government level, nations should agree on the rules and principles that guide AI research and uses, such as the need for data protection, the report said. That would increase the odds that new technologies are advanced in the interest of humans.
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Samsung on Tuesday unveiled a new foldable phone, the Galaxy Z Flip, its second attempt to sell consumers on phones with bendable screens and clamshell designs.The company announced the phone at the start of a product event in San Francisco. The new phone can unfold from a small square upward into a traditional smartphone form, and will go on sale Feb. 14 starting at $1,380.Samsung’s first foldable phone, the Galaxy Fold, finally went on sale last September after delays and reports of screens breaking. The Fold, which carries a price tag of nearly $2,000, folds at a vertical crease rather than horizontally as a flip-phone design would. Motorola has also taken the flip-phone approach with its new $1,500 Razr phone.The foldable phones represent manufacturers’ attempt to energize a market where sales have slowed. Many consumers are holding onto old phones longer, in part because new phone features offer increasingly marginal benefits. But these foldable models come with higher price tags and are likely to appeal for now mostly to tech enthusiasts and others at the forefront of technology.For everyone else, Samsung offers its S series. As the 2020s kick off, the South Korean company showed off the Galaxy S20, S20 Plus and S20 Ultra at an event in San Francisco, skipping directly to the 20s from its S10 series.The S20 phones are designed to take high-quality pictures in dark settings, Samsung product manager Mark Holloway said. The phones can take both video and photos at the same time, using artificial intelligence to zero in on the best moments to capture the still images.Samsung’s renewed focus on the camera follows Apple, whose iPhone 11 phones last fall offered an additional lens for wider-angle shots and combined multiple shots with software to improve low-light images. Google’s Pixel phones also offer a similar low-light feature.Samsung’s S phones already offer the wider angle and some features for low-lighting – but Samsung says the new phones will focus on high-resolution photos and the ability to zoom in 30 to 100 times, depending on the model.The S20 phones are expected to come out in March. Samsung didn’t immediately announce prices. Last year’s main S10 model went for $900 in the U.S. at launch. For all models, Samsung plans to make versions compatible with next-generation cellular networks, known as 5G, though it’s still an early technology that consumers typically won’t need yet.As people packed into San Francisco’s Palace of Fine Arts for Samsung’s launch event, they passed a team taking remote temperatures in the security line, likely a precaution to check for the coronavirus. Samsung also offered hand sanitizer stations and face masks inside the event lobby.
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Have you ever stored something in the cloud and wondered where that data goes?  You might be surprised to learn it’s in a quiet residential community about 30 miles outside the capital city of Washington, where people jog or walk their dogs around human-made lakes, children’s teams practice on soccer fields, and teens play pick-up basketball on community courts.  The majority of the world’s internet traffic passes through the town of Ashburn in Loudoun County, Virginia, home to one of the world’s major internet exchanges.  “It’s amazing when you think about the amount of fiber that’s in the ground,” says Buddy Rizer, executive director of economic development for Loudoun County. “Both sides of the road pretty much have fiber troughs in them. And now we’re putting some fiber in the middle of the roads as well. We want to continue to build on that fiber network.”Seventy percent of the world’s internet traffic passes through all of that fiber. That’s why Ashburn is known as Data Center Alley. The Silicon Valley of the east. The cloud capital of the world. Pretty much any email sent or received anywhere around the globe passes through this town. If you’ve got something stored in the cloud, it’s probably in one of the 100-plus data centers located in Loudoun County.”A lot of people, they think about the cloud and their eyes go up. Well, it’s not really up,” Rizer says. “The cloud is based somewhere and, by and large, the cloud has been based here in Loudoun County, Virginia, in the data centers, the 18-million-square-feet of data centers that we have on the ground here.”It all started when America Online moved to Ashburn back in the 1990s. AOL brought fiber and power infrastructure with it. MAE-East, one of the world’s first internet exchanges, moved to Loudoun in the late ’90s after first forming in 1992.”It was a couple guys who got together over some beers and decided that they were going to allow one another to pass traffic back and forth across the different networks that they’d been creating,” says John Day, vice president of sales and leasing for Sabey Data Centers.    Other companies followed, each new addition contributing to the creation of the most dense fiber network anywhere in the world. Tech titans like Amazon and Google now have a presence in Loudoun. Northern Virginia’s appeal includes reasonably priced land, low-cost-but-dependable electricity, access to water to help cool the equipment, and a skilled, educated population.Data centersToday, the internet is basically housed in the data centers located in the Washington-area suburb, which is the biggest data center market in the world.”The internet itself is really comprised of these peering points that are housed inside data centers. So without data centers, you wouldn’t really have the internet,” Day says. “The infrastructure that powers the internet wouldn’t be around if it weren’t for the data centers that it lives in.”Companies want their information technology infrastructure close to those peering points. So they often turn to third parties like Sabey Data Centers to host them. Sabey’s client list is confidential, but it includes one of the five biggest cloud providers in the world.Data centers provide power, cooling and connectivity. Back-up generators ensure the power never runs out. The buildings themselves are hardened and have cooling capabilities that allow for the release of waste heat generated by the IT equipment.The data centers ensure the computer applications used by their clients are up and running around the clock, whether it’s a bank, insurance company, or e-commerce website.”They want to ensure that all of their customers, wherever they are, can get to it through the internet,” Day says.Return on investmentSecurity is tight. There’s a lot of privileged information to protect. With non-descript exteriors, data centers aren’t flashy. But they are quietly raking in the bucks for the Virginia county, which expects to take in $320 million in local tax revenue from data centers this year.”A single family home is not a moneymaker for a community like ours,” Rizer says. “For every dollar they take in services, we don’t get the corresponding amount of money back. Data centers, for every dollar we spend on them, we get about $15 dollars back, which is a great return on our investment.”Rizer expects the data center business to keep booming in his county and elsewhere. Across the United States, IT infrastructure isn’t expected to catch up with demand until sometime late in the 2020s.
 
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Images of a reborn Princess Leia, or a youthful Robert DeNiro are bewitching illusions for movie-goers. But concern that the same technology could be weaponized to incite chaos in an election is leading to “deepfake” bans on social media, and a race to develop detection tools. Matt Dibble reports.
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