AUSTIN, Tex. — Cybersecurity firm CrowdStrike says a “significant number” of the millions of computers that crashed on Friday, causing global disruptions, are back in operation as its customers and regulators await a more detailed explanation of what went wrong. 

A defective software update sent by CrowdStrike to its customers disrupted airlines, banks, hospitals and other critical services Friday, affecting about 8.5 million machines running Microsoft’s Windows operating system. The painstaking work of fixing it has often required a company’s IT crew to manually delete files on affected machines. 

CrowdStrike said late Sunday in a blog post that it was starting to implement a new technique to accelerate remediation of the problem. 

Shares of the Texas-based cybersecurity company have dropped nearly 30% since the meltdown, knocking off billions of dollars in market value. 

The scope of the disruptions has also caught the attention of government regulators, including antitrust enforcers, though it remains to be seen if they take action against the company. 

“All too often these days, a single glitch results in a system-wide outage, affecting industries from healthcare and airlines to banks and auto-dealers,” said Lina Khan, chair of the U.S. Federal Trade Commission, in a Sunday post on the social media platform X. “Millions of people and businesses pay the price. These incidents reveal how concentration can create fragile systems.” 
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NEW DELHI — Byju Raveendran, an Indian mathematics whiz who soared from teacher to startup billionaire before his education-technology company imploded this year, now faces his biggest test.

The future of Raveendran’s eponymous Byju’s online coaching firm rests with India’s courts after the country’s biggest startup, once loved by global investors who valued it at $22 billion, crashed below $2 billion in valuation.

The 44-year-old founder last week lost control of the company as a tribunal kick-started an insolvency process.

Accused of “financial mismanagement and compliance issues,” the son of a family of teachers from a small village in south India faces a reckoning that will test the ingenuity that made him a poster child for India’s startups.

His formerly high-flying company was eventually brought low when it could not pay $19 million in sponsorship dues to India’s cricket federation, prompting a tribunal to suspend Byju’s board and make Raveendran report to a court-appointed restructuring expert.

An appeals tribunal is expected to hold a hearing on Monday on whether Byju’s insolvency process should be quashed after the former billionaire argued in court his company is solvent and that insolvency could shut it down and cost the jobs of 27,000 staff, including teachers. Insolvency also would not bode well for Byju’s backers, such as Dutch technology investor Prosus.

Raveendran denies the allegations of mismanagement and wrongdoing at his firm, which has in recent months faced lawsuits over unpaid loans and boardroom battles with foreign investors that went public.

Potential insolvency is a dramatic turn of events for an entrepreneur described by one person who has worked with him as an extremely passionate and goal-oriented person who might adopt “an abrasive approach” in a crisis.

Raveendran presented a “suave, nice and polished” image, appearing to heed advice, but “eventually there was a trust deficit,” said another executive who quit last year as a Byju’s senior vice president.

“He said things are improving, don’t worry, we have the money,” the former executive said.

Raveendran and a Byju’s spokesperson did not respond to requests for comment.

Byju’s downfall: ‘Our fair share of mistakes’

An engineer by training, he started Byju’s in 2011 with physical classes after friends urged him to go into teaching.

Raveendran, who aced a premier Indian management exam “with a score of 100 percentile, not once but twice,” according to the company website, started what would become his empire with his wife Divya Gokulnath, 38, a former student of his.

In education-obsessed India, Raveendran hit gold by offering online teaching programs priced from $100 to $300. He got a mammoth boost when the COVID-19 pandemic sent students indoors. At the height of his fame in 2021, he and his wife had a net worth of $4 billion, Forbes reckoned.

Now all that is in tatters.

Behind the reversal of Byju’s meteoric success, say executives and advisers who worked with Raveendran, is that he overruled associates and expanded the business through expensive acquisitions, splurging on marketing and being slow to address problems such as sales agents adopting aggressive tactics to mis-sell courses that damaged the company’s reputation.

With the backing of investors like General Atlantic, Prosus and Facebook founder Mark Zuckerberg’s philanthropy venture, Raveendran spent millions on acquisitions, and the company says it has 150 million students in over 100 countries.

“While growing fast, as I’ve accepted multiple times, we’ve made our fair share of mistakes,” Raveendran told an interviewer last year at the World Economic Forum in Davos.

As he battled crises, the CEO also said decisions to lay off some of its then-50,000 employees and slash branding expenses would help strengthen loss-making Byju’s and turn its cashflow positive.

“Every country needs a Byju’s,” he said.
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BENGALURU, India — At a Coca-Cola factory on the outskirts of Chennai in southern India, a giant battery powers machinery day and night, replacing a diesel-spewing generator. It’s one of just a handful of sites in India powered by electricity stored in batteries, a key component to fast-tracking India’s energy transition away from dirty fuels.   

The country’s lithium ion battery storage industry — which can store electricity generated by wind turbines or solar panels for when the sun isn’t shining or the wind isn’t blowing — makes up just 0.1% of global battery storage systems. But battery storage is growing fast, with around a third of India’s total battery infrastructure coming online just this year.   

“Our orders are growing exponentially,” said Ayush Misra, CEO of Amperehour Energy, the company that installed the batteries at the Chennai factory. “It’s a really exciting time to be a battery storage provider.”   

Businesses invest in industry

India currently has around 100 megawatts of storage capacity from batteries, with another 3.3 gigawatts of clean energy storage coming from hydropower. The Indian government estimates that the country will need about 74 gigawatts of energy storage from batteries, hydropower and nuclear energy by 2032, but experts think the country actually needs closer to double that amount to meet the country’s energy needs. 

Some customers are still wary of using battery technology for storage, and the storage systems can be seen as more expensive than the more commonly used coal. The supply chain of batteries is also concentrated in China, meaning the sector is vulnerable to geopolitical volatility. 

But markets don’t think customers will be hesitant about batteries for long, with major Indian businesses announcing significant investments in the industry.   

In January this year, energy giant Reliance Industries said it will build a 5,000-acre factory in Jamnagar, Gujarat. And in March, Goodenough Energy said it will spend $53 million by 2027 to set up a 20 million kilowatt-hour battery factory in the northern region of Jammu and Kashmir.   

Alexander Hogeveen Rutter, an independent energy analyst based in Bengaluru, said upping storage capacity should be done alongside ramping up renewables. 

“Clean energy combined with adequate storage can be an alternative to coal. Not in the future but right now,” he said. He added that it’s a “myth” that clean energy is more expensive than coal, as current prices of renewable energy combined with storage is cheaper than new coal.   

Global battery costs are declining faster than expected, and experts say that if costs continue to plummet, energy storage systems can better compete with both coal and clean energy sources like hydropower and nuclear energy that can also control their supply to meet demand. 

“Battery storage is now the largest resource to meet California’s evening peak electricity requirements. It’s more than gas, nuclear or coal,” he said. This is being replicated in the U.K., China and even smaller nations like Tonga. “There’s no reason why this can’t happen in India too,” he said.   

India’s energy needs grow

One of India’s unique challenges is that energy needs are growing more rapidly than most nations: the population is increasing and extreme heat fueled by climate change means more and more people are using energy-guzzling air conditioning. India’s electricity demand grew by 7% last year and is expected to grow by at least 6% every year for the next three years, according to the International Energy Agency. 

“The country needs to quadruple its renewable energy deployment just to meet demand growth,” said Hogeveen Rutter. 

Ankit Mittal, co-founder of Sheru, a software company that offers energy storage and management solutions, said that making battery storage sites more flexible can help the industry ramp up quickly.   

Mittal said battery storage sites should be more accessible to the national energy grid, so they can provide electricity to whichever regions need the extra boost of energy most. Currently, battery storage sites in India only power up more local sites.   

To encourage further growth of the battery sector, the Indian government announced last year a $452 million effort to support an additional four gigawatts of battery storage by 2031. But the government also provides subsidies for coal plants, making the electricity generated there a cheaper bet for some utility companies. 

Future government policy could level the playing field. The country is set to announce a new national budget later in July that industry leaders hope will contain incentives for clean energy storage. 

Akshat Singhal, co-founder of the Bengaluru-based battery tech startup Log 9 Materials, thinks that better government support can help the country meet growing energy demands “the right way,” with clean energy. 

“One significant policy change can kickstart the entire ecosystem,” he said. 
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sydney — Australia’s cyber intelligence agency said on Saturday that “malicious websites and unofficial code” were being released online claiming to aid recovery from Friday’s global digital outage, which hit media, retailers, banks and airlines. 

Australia was one of many countries affected by the outage that caused havoc worldwide after a botched software update from CrowdStrike. 

On Saturday, the Australian Signals Directorate — the country’s cyber intelligence agency — said “a number of malicious websites and unofficial code are being released claiming to help entities recover from the widespread outages caused by the CrowdStrike technical incident.” 

On its website, the agency said its cyber security center “strongly encourages all consumers to source their technical information and updates from official CrowdStrike sources only.” 

Cyber Security Minister Clare O’Neil said on social media platform X on Saturday that Australians should “be on the lookout for possible scams and phishing attempts.” 

CrowdStrike — which previously reached a market cap of about $83 billion — is a major cybersecurity provider, with close to 30,000 subscribers globally. 
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WELLINGTON, New Zealand — A global technology outage grounded flights, knocked banks offline and media outlets off air on Friday in a massive disruption that affected companies and services around the world and highlighted dependence on software from a handful of providers.

Cybersecurity firm CrowdStrike said that the issue believed to be behind the outage was not a security incident or cyberattack.

The issue affected Microsoft 365 apps and services, and escalating disruptions continued hours after the technology company said it was gradually fixing it.

The website DownDectector, which tracks user-reported internet outages, recorded growing outages in services at Visa, ADT security and Amazon, and airlines including American Airlines and Delta.

News outlets in Australia reported that airlines, telecommunications providers and banks, and media broadcasters were disrupted as they lost access to computer systems. Airlines in the U.K., Europe and India reported problems and some New Zealand banks said they were offline.

Microsoft 365 posted on X that the company was “working on rerouting the impacted traffic to alternate systems to alleviate impact in a more expedient fashion” and that they were “observing a positive trend in service availability.”

The company did not respond to a request for comment. It did not explain the cause of the outage further.

CrowdStrike CEO George Kurtz posted on social media platform X that the company “is actively working with customers impacted by a defect found in a single content update for Windows hosts.”

He said: “This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed.”

New Zealand’s acting prime minister, David Seymour, said on X that officials in the country were “moving at pace to understand the potential impacts” of the global problem.

“I have not currently received any reporting to indicate these issues are related to malicious cyber security activity,” Seymour wrote. The issue was causing “inconvenience” for the public and businesses, he added.

Israel’s Cyber Directorate that it was among the places affected by the global outages, attributing them to a problem with Crowdstrike. The outage also hit the country’s post offices and hospitals, according to the ministries of communication and health.

Meanwhile, major disruptions reported by airlines and airports grew.

In the U.S., the FAA said the airlines United, American, Delta and Allegiant had all been grounded. Travelers at Los Angeles International Airport slept on a jetway floor, using backpacks and other luggage for pillows, due to a delayed United flight to Dulles International Airport early on Friday.

Airlines, railways and television stations in the United Kingdom were being disrupted by the computer issues. The budget airline Ryanair, train operators TransPennine Express and Govia Thameslink Railway, as well as broadcaster Sky News are among those affected.

“We’re currently experiencing disruption across the network due to a global third party IT outage which is out of our control,” Ryanair said. “We advise all passengers to arrive at the airport at least three hours before their scheduled departure time.”

Edinburgh Airport said the system outage meant waiting times were longer than usual. London’s Stansted Airport said some airline check-in services were being completed manually, but flights were still operating.

Widespread problems were reported at Australian airports, where lines grew and some passengers were stranded as online check-in services and self-service booths were disabled. Passengers in Melbourne queued for more than an hour to check in, although flights were still operating.

Airline operations in India were disrupted, affecting thousands.

The privately-owned IndiGo airlines told the passengers on X that the Microsoft outage on Friday impacted airline operations in India, inconveniencing thousands of passengers.

Several airlines made statements on X saying that they were following manual check-in and boarding processes and warned of delays due to technical problems.

Hong Kong’s Airport Authority said in a statement that the outage was affecting some airlines at the city’s airport and they had switched to manual check-in.

Amsterdam’s Schiphol Airport said on its website that the outage was having a “major impact on flights” to and from the busy European hub. The outage came on one of the busiest days of the year for the airport, at the start of many people’s summer vacations.

In Germany, Berlin Airport said Friday morning that “due to a technical fault, there will be delays in check-in.” It said that flights were suspended until 10 a.m. (0800GMT), without giving details, German news agency dpa reported.

Zurich Airport, the busiest in Switzerland, suspended landings on Friday morning but said flights headed there that were already in the air were still allowed to land. It said that several airlines, handling agents and other companies at the airport were affected, and that check-in had to be done manually in some cases, but that the airport’s own systems were running.

At Rome’s Leonardo da Vinci airport, some US-bound flights had posted delays, while others were unaffected.

Australia appeared to be severely affected by the issue. Outages reported on the site DownDetector included the banks NAB, Commonwealth and Bendigo, and the airlines Virgin Australia and Qantas, as well as internet and phone providers such as Telstra.

Hospitals in Britain and Germany also reported problems.

Several practices within the National Health Service in England reported that the outage had hit their clinical computer system that contains medical records and is used for scheduling.

“We have no access to patient clinical records so are unable to book appointments or provide information,” Church Lane Surgery in Brighouse in Northern England said on the social media platform X. “This is a national problem and is being worked on as a high priority.”

The NHS did not immediately respond to requests for comment.

In northern Germany, the Schleswig-Holstein University Hospital, which has branches in Kiel and Luebeck, said it had canceled all elective surgery scheduled for Friday, but patient and emergency care were unaffected.

News outlets in Australia — including the ABC and Sky News — were unable to broadcast on their TV and radio channels, and reported sudden shutdowns of Windows-based computers. Some news anchors broadcast live online from dark offices, in front of computers showing “blue screens of death.”

In South Africa, at least one major bank said it was experiencing “nationwide service disruptions” as customers reported they were unable to make payments using their bank cards at grocery stores and gas stations.

The New Zealand banks ASB and Kiwibank said their services were down.

An X user posted a screenshot of an alert from the company Crowdstrike that said the company was aware of “reports of crashes on Windows hosts” related to its Falcon Sensor platform. The alert was posted on a password-protected Crowdstrike site and could not be verified. Crowdstrike did not respond to a request for comment.
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Nairobi, Kenya — Experts say Africa needs to invest in robust infrastructure if the continent is to have reliable internet after recent outages due to underwater cable failures highlighted the continent’s reliance on single-path connectivity.

Disruptions in March and May caused online banking problems and communication delays. Businesses experienced interruptions in many countries.

In March, on the Atlantic coast of West Africa, four submarine cables that deliver the internet to at least 17 countries went offline.

Less than two months later, Eastern and Southern Africa experienced outages after two undersea cables were damaged. In Tanzania, the U.S. Embassy in Dar es Salaam closed for two days due to the disruption.

Ben Gumo, a Kenyan who relies on the internet to sell clothes, shoes and children’s wares, said he lost business during the May disruption.

“Someone … puts stuff in the [online] basket, but because of the outage he cannot complete the sale, so he cancels,” Gumo said, adding that he couldn’t update his website with new products.

According to the telecommunications research company Telegeography, over 100 cable cuts occur globally each year. Experts blame undersea volcanic activity, rock falls, recent rainfall and currents in rivers that are much stronger than when some of the cables were built.

Manmade activities also cause disruptions. According to one report, a ship was attacked in the Red Sea and drifted, its anchor pulling up three underwater cables.

Mike Last works with the West Indian Ocean Cable Company, which operates in 20 African countries and has built 36 data centers. He said recent disruptions prompted government officials and businesspeople to recognize the need for better internet infrastructure.

“What it made people realize is that you have to invest in a reliable network, you have to invest in redundancy,” Last said, meaning that internet service is provided by more than one source. “We’ve seen a real boom in clients coming to us wanting connectivity on the new subsea systems.”

Some countries can stay online when one internet source is cut off, although service is often slow and not stable, because service providers and telecommunication carriers invested in more than one international connection.

According to the World Bank, sub-Saharan Africa’s digital infrastructure coverage, access and quality are far behind those of other regions.

However, Africa is embracing the digital future. According to the Submarine Cable Networks, 37 countries have at least one subsea cable connection, and 20 countries have more than two subsea cables.

Last said cables planned by Google and Meta will improve connectivity.

One of the new cables, he said, has a high capacity. Another new cable — named 2Africa and led by Meta, the parent company of Facebook — is being built all the way around Africa.

“It brings a lot of capacity to Africa, and that will help,” Last said.

Experts warn that disparities in connectivity across Africa are expected, but that the development of infrastructure, government policies and private sector investments can accelerate growth.
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Northern Ukraine — Struggling with manpower shortages, overwhelming odds and uneven international assistance, Ukraine hopes to find a strategic edge against Russia in an abandoned warehouse or a factory basement.

An ecosystem of laboratories in hundreds of secret workshops is leveraging innovation to create a robot army that Ukraine hopes will kill Russian troops and save its own wounded soldiers and civilians.

Defense startups across Ukraine — about 250 according to industry estimates — are creating the killing machines at secret locations that typically look like rural car repair shops.

Employees at a startup run by entrepreneur Andrii Denysenko can put together an unmanned ground vehicle called the Odyssey in four days at a shed used by the company. Its most important feature is the price tag: $35,000, or roughly 10% of the cost of an imported model.

Denysenko asked that The Associated Press not publish details of the location to protect the infrastructure and the people working there.

The site is partitioned into small rooms for welding and body work. That includes making fiberglass cargo beds, spray-painting the vehicles gun-green and fitting basic electronics, battery-powered engines, off-the-shelf cameras and thermal sensors.

The military is assessing dozens of new unmanned air, ground and marine vehicles produced by the no-frills startup sector, whose production methods are far removed from giant Western defense companies.

A fourth branch of Ukraine’s military — the Unmanned Systems Forces — joined the army, navy and air force in May.

Engineers take inspiration from articles in defense magazines or online videos to produce cut-price platforms. Weapons or smart components can be added later.

“We are fighting a huge country, and they don’t have any resource limits. We understand that we cannot spend a lot of human lives,” said Denysenko, who heads the defense startup UkrPrototyp. “War is mathematics.”

One of its drones, the car-sized Odyssey, spun on its axis and kicked up dust as it rumbled forward in a cornfield in the north of the country last month.

The 800-kilogram (1,750-pound) prototype that looks like a small, turretless tank with its wheels on tracks can travel up to 30 kilometers (18.5 miles) on one charge of a battery the size of a small beer cooler.

The prototype acts as a rescue-and-supply platform but can be modified to carry a remotely operated heavy machine gun or sling mine-clearing charges.

“Squads of robots … will become logistics devices, tow trucks, minelayers and deminers, as well as self-destructive robots,” a government fundraising page said after the launch of Ukraine’s Unmanned Systems Forces. “The first robots are already proving their effectiveness on the battlefield.”

Mykhailo Fedorov, the deputy prime minister for digital transformation, is encouraging citizens to take free online courses and assemble aerial drones at home. He wants Ukrainians to make a million of flying machines a year.

“There will be more of them soon,” the fundraising page said. “Many more.”

Denysenko’s company is working on projects including a motorized exoskeleton that would boost a soldier’s strength and carrier vehicles to transport a soldier’s equipment and even help them up an incline. “We will do everything to make unmanned technologies develop even faster. [Russia’s] murderers use their soldiers as cannon fodder, while we lose our best people,” Fedorov wrote in an online post.

Ukraine has semi-autonomous attack drones and counter-drone weapons endowed with AI and the combination of low-cost weapons and artificial intelligence tools is worrying many experts who say low-cost drones will enable their proliferation.

Technology leaders to the United Nations and the Vatican worry that the use of drones and AI in weapons could reduce the barrier to killing and dramatically escalate conflicts.

Human Rights Watch and other international rights groups are calling for a ban on weapons that exclude human decision making, a concern echoed by the U.N. General Assembly, Elon Musk and the founders of the Google-owned, London-based startup DeepMind.

“Cheaper drones will enable their proliferation,” said Toby Walsh, professor of artificial intelligence at the University of New South Wales in Sydney, Australia. “Their autonomy is also only likely to increase.”
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